Workflows for requesting a professional/healthcare service for a patient and receiving the output/outcome of that service.

Areas of focus include:

• external incoming referrals where the output/outcome is sent to the requestor/referrer
• clinical speciality referrals for advice, investigation or intervention, including Pathology, Imaging, Blood Bank, Physiological investigations, partial or full transfer of care
• prioritisation/triaging, lists of requests awaiting action, and management of service provider declines and alterations to requests
• internal and external requests and responses
• all professional groups - includes nursing and allied health referral workflows (and others).